FLOR Customer Care & Support
Call FLOR
Our hours are Monday - Friday 10am to 6pm ET
For general FLOR customer service inquiries, to modify, or cancel an order.
For general FLOR customer service inquiries, please allow up to 2-3 business days for a response. If you need immediate assistance please call the number above. All order modifications and changes can only be processed by calling our Customer Care Team. Don't forget to check out our FAQs for the answers to our most common questions.
For media inquiries, partnerships, collaborations, and charitable requests.
Recycling
To recycle your FLOR rugs, carpet tiles, or sample tiles, click HERE to request a kit or labels.
Catalog Unsubscribe
To unsubscribe from the FLOR catalog click HERE.
Product Returns
FLOR
Attn: Returns Department
1500 Orchard Hill Road
LaGrange, GA 30240
Mailing Address
FLOR
1280 West Peachtree St NW
Atlanta, GA 30309
Why FLOR
We created FLOR to help you design a rug without compromising your style, your lifestyle, or the planet.
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Area Rugs
Build your space from the FLOR up, find your perfect rug in any style, size, or color.
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Get Inspired
Spring into style — Embrace the energetic essence of Spring and refresh your home with colorful accents, natural textures, and styles that give back to Earth.
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